Return & Exchange Policy
At Walk in Style, every product is carefully inspected before dispatch to ensure the highest quality. We strive to provide you with the best shopping experience.
Returns
We do not accept returns or offer refunds for products once they have been delivered.
As most of our products are carefully sourced and may have limited availability, all purchases are considered final except in cases where the product received is defective or damaged.
Exchange for Defective Products
We will gladly replace a product if:
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The item received is defective, damaged, or has a manufacturing defect.
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The issue is reported within 48 hours of receiving the order.
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The product is returned to us within 15 days from the date of delivery.
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The item is unused, unwashed, and in its original condition with all tags, packaging, and accessories intact.
Upon receiving and inspecting the returned product, we will send a replacement of the same product. If the same design or colour is unavailable, we may offer a similar product of equal value, subject to your approval.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Products without original tags or packaging.
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Used, washed, altered, or damaged items (other than manufacturing defects).
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Products damaged due to improper handling after delivery.
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Orders where the colour variation is due to screen or device display settings.
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Minor variations in weaving, embroidery, print placement, or handcrafted detailing, which are inherent characteristics of handmade and ethnic products.
Refund Policy
Walk in Style does not offer refunds under any circumstances. Approved claims will only be resolved through a replacement or exchange of the defective product.
How to Request an Exchange
If you receive a defective item:
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Contact our customer support within 48 hours of delivery.
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Share your order number along with clear photographs or a short video showing the defect.
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Once your request is approved, we will guide you through the return process.
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After we receive and inspect the product, a replacement will be dispatched.
Shipping Charges
If the exchange is approved due to a manufacturing defect or an error on our part, the return shipping charges will be borne by Walk in Style.
For any questions regarding your order, please contact our customer support team. We are always happy to assist you.